Our Privacy Policy

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About OBAC

The Ortho-Bionomy® Association of Canada (OBAC) is committed to protecting the personal information that it holds. The OBAC Privacy Policy conforms to the principles outlined in the Personal Information Protection and Electronic Documents Act.

Who We Are

The Ortho-Bionomy® Association of Canada (OBAC)


Personal Information

Personal Information is personally identifiable information such as name, age, and place of birth, gender, ID numbers, opinions, evaluations, and comments about an individual. Personal information does not include the name, title or business address or telephone number of an employee of an organization or any publicly available information, such as a public directory listing of your name, address, telephone number and electronic address.

Sources of Collection

OBAC collects information through membership registration and renewals, conferences, class registrations, and formal training programs.

Method of Collection

Personal information may be collected in the following ways: in writing, direct telephone contact, through electronic documents, or on a prescribed form provided by the organization.

Ortho-Bionomy Canada Website

OBAC tracks visitors to their public Website for statistical purposes. No personally identifiable information is collected, only aggregate data, such as the number of hits per page. The OBAC website contains links to other sites, which are not governed by this Privacy Policy.

Contact Forms

For our OBAC contact form, we collect the following personal information:

  • Name
  • Email Address

We only keep this submission information for correspondance & customer service purposes, but OBAC does not use the information for marketing purposes.

Payment Portal

What we collect and store

We’ll use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.

We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing addresses.

Payment Provider

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

    Please see the Stripe Privacy Policy for more details.

    Membership Portal

    We use a membership system called Ultimate Member to allow OBAC members to access member-related information. 

    Member Forms
    The membership process collects personal data from our members including name and email address, but may also include physical address, phone number and other biographical information if the user wishes.

    How Long We Retain Your Member Information
    Registered user information is retained in our website’s database indefinitely, until such time as a member leaves OBAC or requests it to be deleted.

    Where we send your data
    OBAC does not send any user data outside of our site.

    Information Uses

    OBAC uses information submitted from members, conference and class registrants, and from the formal training programs for administration purposes and to:

    • Ensure and monitor the quality and integrity of Ortho-Bionomy educational services in Canada
    • Facilitate member services
    • Maintain a registry of Ortho-Courses taken in Canada by individuals
    • Protect the use of the Ortho-Bionomy registered trademarks

    Since OBAC uses personal information to provide services, it is important that the information be accurate and up-to-date. If a member or registrant’s information changes, it is important that OBAC be advised of any changes so that its records can be updated.

    Information Disclosure

    When OBAC provides information to parties other than OBAC representatives, it is in aggregate form so that individual personal information is not identifiable.

    OBAC will disclose an individual’s personal information only under the following

    • When the member, or registrant has consented to the disclosure
    • When OBAC is required or authorized by law to do so
    • Where it is necessary to collect fees
    • When required by OBAC Bylaws or Code of Ethics
    • When the information is already public knowledge


    All information collected by OBAC is stored in a reasonable manner. Only authorized OBAC personnel and/or representatives have access to information about members, class registrants and registrants in the formal training programs.


    Individuals have the right to review their personal information to ensure its accuracy and to confirm OBAC’s compliance with this policy. Anyone with concerns regarding the treatment of his/her member or personal information, or who wishes to review his/her data, should send a written request to OBAC’s Privacy Contact at:

    Attention: Privacy Officer
    Ortho-Bionomy Association of Canada
    P.O. Box 6077
    Williams Lake, British Columbia
    V2G 3W2

    Requests, which require archival or other retrieval costs, may be subject to professional and disbursement fees.

    OBAC will advise all members and registrants of its Privacy Policy:

    • At the time they apply for membership or renew their membership
    • At the time they register for an Ortho-Bionomy class or formal training progra
    • Through posting on the Ortho-Bionomy Association of Canada website at https://www.ortho-bionomy.ca


    Individuals who do not wish to receive any further information from the Ortho-Bionomy Association of Canada may request a physical ‘Opt-out Form’ from the Association Office by mail; phone (Toll Free) 1-855-215-1818 or Email: info@ortho-bionomy.ca